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Standards & Compliance

The Standard We're Measured Against

We don't buy badges. Here is the published standard behind every inspection, the policy on work that legally needs a licensed professional, and the guarantees we put in writing on every visit.

Ask us for the certificate of insurance before we start. We'd rather you check.

Published standards

Not our opinion. Published standards.

Anyone can call themselves an expert. The useful question is which written standard the work is measured against — because that is the part you can read yourself, without taking our word for anything.

NFPA 211

National Fire Protection Association

Standard for Chimneys, Fireplaces, Vents and Solid Fuel-Burning Appliances

The national standard our inspections, clearances, and liner work are measured against — and the source of the annual-inspection schedule our care plan is built on.

Read the standard

IRC Venting

International Residential Code

Chapter 10 — chimneys, fireplaces and vent terminations

Clearances to combustibles, termination heights, and hearth-extension dimensions, applied to the code edition actually in force where you live — not a one-state assumption.

Read the standard

UL 1777

Chimney Liners

The listing relining systems are tested and classified under

Every liner we install is sized and verified against the listing it was tested under. A liner that does not match its listing is not a liner we will sign off on.

Read the standard

CSIA

Chimney Safety Institute of America

CSIA-certified technicians on our crew

The chimney trade's recognized certification. We state it at crew level — we do not publish individual names or certificate numbers, and you should be wary of any company that does.

Read the standard
What we put in writing

Four promises, on every job.

These aren't marketing lines. They are how the job actually runs, and you can hold us to every one of them.

Licensed & Insured

Work that requires a licensed professional — gas, electrical, or structural — is performed or signed off by one, to the code in force where you live. Insurance is carried on every job, and a certificate of insurance is available on request before we start.

A written quote, first

A written, line-item quote you approve before any work begins. No blind estimates, no verbal numbers, no tool comes off the truck until you have said yes to a price.

Photo proof, both ways

Photo evidence behind every finding and every completed job. If we say a crown is cracked or a liner is breached, you see it. If we say it is fixed, you see that too.

Re-quote, never surprise

The quote you approved is the bill you pay. If we open the system and find more than the quote covered, we stop, show you, and re-quote. You decide again.

Before you book anyone

Five questions. Ask us, then ask the next quote.

We publish these because we answer yes to all five, in writing, and most of the cheap quote on your kitchen table will not.

(214) 393-5261

Are you insured for this specific job, and can I see the certificate before you start?

Who signs off the gas, electrical, or structural portion — and are they licensed for it here?

What standard is this inspection run to, and which level of inspection am I buying?

Will I get the quote in writing, line by line, before work begins?

Will I get photos of the problem and of the finished repair?

Plain talk

What we deliberately don't claim.

We don't display bought accreditations, borrowed association logos, or awards nobody gave us. We don't publish individual technicians' certificate numbers. And we don't tie our licensing language to a single state, because the code that governs your job is the code in force where you live — that's the one we work to. Everything on this page is either a public standard you can read or a promise we put in writing before we start.

15+
Years on Crews
2x
Visits a Year
0
Surprise Fees
< 2hr
Response
Ready when you are

Talk to a real chimney tech today.

Free written quote. Same-week scheduling. 24/7 emergency response when you need it.

Licensed & Insured Same-Week Scheduling Written Quote, Always
Emergency

24/7 Response

Active leak, animal in flue, post-fire damage, or smoke event? Real humans on the line 7 AM to 12 AM every day — replies in under 2 minutes. Tech dispatch within 2 hours during business hours, subject to crew availability after-hours.

Emergency line